Q1: What is the life time of vending machine?

Minimum 10 years, and you can expect more than 20 years.

Q2: What is the warranty?

One year.

Q3: What is the life time of cash payment system(coin changer & bill acceptor)

We adopt ITL bill acceptors by default. which are made in UK and with the service life up to 5 years by average. For coin
changer, we using NRI made in USA. and card reader made in USA.

Q4: What’s your gurantee term?

We provide 12 month gurantee on our products. After service:Operation instruction +Frequently question solving+ One by one teaching

Q5: Can I get parts supply from you?

Firstly, when you buy machines in full container from us, some free spare parts will come together with the machines. Secondly,you can always get parts from us with very reasonable prices, and normally the shipment will be effected by courier service within 3 days after receiving your payment, but it will takes longer time if the spare parts you wanted are not in stock.

Q6: What’s your shipping method? Can we ship it via UPS or by air?

Usually we ship by sea as it’s the most cost-effective way.